How do I know if a product comes with warrant

We provides you with chance to return your product within 7 days after delivery. If you have warranty on your product, potential issues may be covered under the warranty after the 7-day return window has elapsed.

If you have further questions, please contact our Customer Service Call Center at 0302556990 or support@medecexpress.com.

 

Where are the Warranty Service Centers?

Please refer to the manufacturer (or service center) details on the warranty card included with your product. If there is no warranty card, please check the user manual or product packaging for more details. Do not hesitate to contact our Customer Service Call Center 0302556990 or 0540871184 or support@medecexpress.com so we can help you resolve the issue.

 

I see that the warranty terms for my product have changed on Medecexpress from when I bought the product. Will this affect my warranty?

Warranty terms for products may change from time to time, but the warranty on your item as at when you bought it still stands no matter the changes.

 

I ordered a product with warranty but I did not get a warranty card with my product, how can I get warranty?

Please get in touch with our Customer Service Team at 0302556990 or 0540871184 or suport@medecexpress.com. so we can help you to resolve the issue.

 

What should I do if ere is a difference in the warranty mentioned on MedecExpress & the physical warranty card I got?

Please get in touch with our Customer Service Team at 0302556990 or 0540871184 sopport@medecexpress.comso we can help you to resolve the issue.

 

There is a mismatch in warranty terms between medecexpress and the brand website. What am I eligible for?

Warranty terms for a product may change over time. Rest assured, you will be entitled to the terms listed on the warranty card at the time of purchase.

 

From when is the warranty for my product applicable?

The warranty for your product should start from the date of order. Please contact our Customer Service Team at 0302556990 or 0540871184 or support@medecexpress.com.if this is not the case.

 

Should I register the product with the brand to get warranty for my product?

Please always follow the instructions written on the warranty card provided by the brand.

 

I lost my warranty card. How can I get warranty?

Even if you’ve lost your warranty card, you can still claim warranty by presenting your Medecexpress purchase invoice at any of our office.